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Privacy Policy

Updated and Effective as of July 31, 2022

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We have prepared this privacy policy (“Privacy Policy,” “Policy,” “Privacy Notice,” or “Notice”) to explain to you how we collect, use, and share information and Personal Data (as defined under Swedish and EU law) we obtain through your use of the Internet site and online services (“Services”) that are operated by Global Neighborhood AB. This Privacy Policy only covers information collected through the Services and via direct communications between you and Global Neighborhood AB, and does not cover any information collected at any other website, application or otherwise by us (unless specifically stated), including when you call us, write to us, or communicate with us in any manner other than through the Services. By using the Services, you consent to such collection, use and sharing of your information and Personal Data and agree to the terms of this Privacy Policy.

 

We will only process your Personal Data in accordance with European data protection and privacy laws. For the purposes of EU data protection legislation, the data controller is Global Neighborhood AB, Jakob Nilsgatan 24, 21121 Malmö, Sweden.

1. What type of information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, e-mail, password, communications); payment details (including credit card information, comments, feedback, product reviews, recommendations, and personal profile).

 

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2. How we collect information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us, such as your name and e-mail address. Your personal information will be used for the specific reasons stated above only.

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3. Why we collect such personal information

 

We collect such non-personal and personal information for the following purposes:

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  1. To provide and operate the services;

  2. To provide our users with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services;

  5. To comply with any applicable laws and regulations.

 

 

4. How we store, use, share and disclose our site visitor’s personal information

 

Global Neighborhood is hosted on the wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through wix.com’s data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. Wix.com may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law.

 

All direct payment gateways offered by wix.com and used by our company adhere to the standards set by the PCI-DSS as managed by the PCI Security Standards Council, which is a join effort of brands like, Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

5. How we communicate with our site visitors

 

We may contact you regarding service updates, to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we have with you. For these purposes we may contact you via e-mail.

 

 

6. How we use cookies and other tracking tools

 

We use cookies for important reasons, such as:

  • To provide a great experience for our visitors and customers

  • To identify our members who are registered to our site

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure the Wix platform is secure and safe to use.

 

Below is a list of the essential cookies we use:

 

Table of Contents

1. What type of information we collect
2. How we collect information
3. Why we collect such personal information
4. How we store, use, share and disclose our site visitor's personal information
5. How we communicate with our site visitors
6. How we use cookies and other tracking tools
7. EU data subject rights
8. Users outside of Sweden and the EU
9. How you can withdraw your consent 
10. Security
11. Links
12. Privacy policy updates
13. Questions and contact information

A list of essential cookies we use

To learn more about cookies, you can visit All About Cookies

 

 

7. EU data subject rights

 

If you are a resident of the European Economic Area (EEA), you have the right to: (a) request access to your Personal Data and rectification of inaccurate Personal Data; (b) request erasure of your Personal Data; (c) request restrictions on the processing of your Personal Data; (d) object to processing your Personal Data; and/or (e) the right to data portability (collectively, “EU Requests”).

 

We can only process EU Requests from a user whose identity has been verified. To verify your identity, please provide your email address or [URL] when you make an EU Request. For more information about how to get access to Personal Data and for exercising your rights, you can submit a request through our chat function. Please write “I am an EU resident and would like to exercise my individual rights” option. You also have the right to lodge a complaint with a supervisory authority. 

 

If you have accepted our use of cookies and other tracking technologies, we will collect your information in accordance with this Privacy Policy based on your affirmative informed consent, which you may withdraw at any time through the methods provided herein. If you have not accepted, then we only collect your personal data based on our legitimate interests.

 

 

8. Users Outside of Sweden and the EU

 

The Services are operated in Sweden. If you are located in another jurisdiction, please be aware that information you provide to us will be transferred to, stored and processed in Sweden. By using the Services or providing us with any information, you consent to this transfer, processing, and storage of your information in Sweden, a jurisdiction in which the privacy laws are in accordance with European Union GDPR. 

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9. How you can withdraw your consent

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If you don’t want us to process your data anymore, please contact us through the chat function.

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10. Security

 

We have implemented commercially reasonable and appropriate technical and organizational security measures to help protect your Personal Data from accidental or unlawful destruction, loss, alteration, misuse, or unauthorized access or disclosure; unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security. You use the Services and provide us with information at your own initiative and risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us using the details in the Contact Us section below.

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11. Links

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The Services contain links to other websites that we do not control, and the Services contain videos, advertising and other content hosted and served by third parties. We are not responsible for the privacy practices of any third-party. We may also integrate with third parties who will interact with you under their terms of service. One such third party is YouTube. We use YouTube API Services and by using the Sites or Services, you agree to be bound by the YouTube Terms of Service located here.

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12. Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we us and/or disclose it.

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13. Questions and contact information 

 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us through the chat function.

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